| Opening Hours | | | | | | |
| Staff at Front Desk – Greeting | | | | | | |
| Staff at Front Desk – Helpfulness | | | | | | |
| Waiting Room Appearance and Cleanliness | | | | | | |
| Doctor or Allied Health Worker – Communication | | | | | | |
| Doctor or Allied Health Worker – Knowledge | | | | | | |
| Doctor or Allied Health Worker – Friendliness | | | | | | |
| Doctor or Allied Health Worker – Supportiveness | | | | | | |
| Overall Quality of Service | | | | | | |
| Overall Cost of Service compared to others | | | | | | |